1, What is the material being used for your products?
---Material SPCC/PP Plastic
---
 
2, How is the goods being packed?
---Plastic banding, palletized for easy loading and unloading with a standard forklift truck or pallet jack.
 
3, What is the payment terms I can get?
---TT or L/C at sight, DP, etc.
 
4, What kind of finish do you provide for your goods?
---Electro galvanized, hot-dip galvanized, painting or powder coating is available.
 
5, What is the loading capacity?
--- In general, we have a light duty(100~300kg) model, the medium-duty(400~800kg) model and heavy-duty (1000~1700kg) model available for your choice.
 
6, I have no much experience in the logistics products, any recommendation?
---You could either choose from our hundreds of standard products or providerelevant information so we could design for you.
 
7, I like your design, but couldn't find the right model from the products list, is custom size available?
---Yes, we do custom products and projects.
 
8, I would like to have my own design products and qty is not that big, is it ok?
---Yes, we can go with your custom design, no matter small or big qty, however,
pls understand the cost will be different.
 
9, I don't have a drawing or picture available for the custom products, could you design it for me?
---Yes, we can make the best suitable design for you but do need to know the details - such as
a) dimension b) loading capacity c)stackability d)operation environment e)what kind of stuff will be loaded in etc
 
10, What is the minimum quantity I can order?
 ---1x20'GP - qty is variable depending on the size.
 
11, What is your average production lead time?
---2-3 weeks against formal order and deposit. 
 
12, Do I get any guarantee from your company?
 ---3~10 years warranty in the case that
A) Proper handling during operation, correctly forklift handling while stacking/un-stacking
B) Overloading is prohibited
C) Environment request -indoor, dry, and not humid circumstance, do not contact with any corrosive chemical material (for zinc plated and powder coated products, no limitation for hot-dip galvanized)
 
13, What happens in case any quality problem is identified after arrival? 
---We take full responsibility for any manufacturing defect, would either refund or reship good products to you.